Bayside Marine Services

Reviews of Bayside Marine Services

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  Kevin McGrath Added January 04, 2023

  ★ ★ ★ ★ ★
  I found Bayside last year on Google and chose them based on the reviews. I started buying parts from them because Bob knew my older boat and could tell me the best parts, and their prices are as good or better than online and other area places. So when I had a serious issue with the stern drive getting stuck in reverse last summer, I took that as an opportunity to fix a laundry list of issues: trim did not raise except in trailer mode and the sender was inoperable; stern stuck in reverse; too much leeway in steering wheel; anything else that was obvious.
  
  His lead mechanic, Dan, called me and said I needed to come in. I felt like I was going to see the school principal or doctor to discuss something terrible about one of my kids ... instead he went through all sorts of stuff about my boat and how it works, and all the junk that was wrong, like upside down trim arms. They had to disconnect and pull out the engine, remove the flywheel housing, replace the gimball bearings and the list goes on ... $3536.45.
  
  It is how Dan does things, that extra careful touch, that cemented his credibility.
  
  Moving forward to this year, I got the boat in early April to fix the trim again, tune-up, is there an alternator, Replace fuel sender, check power steering pump leak and get estimate to repair hinges. Wound up authorizing a carb rebuild that included a broken accelerator pump, kill switch for battery, minor trim adjustment and replace fuel sender and severed wires, the battery charges, leave the pump and hinges alone, replace starter in future, for about $900.
  
  They did another repair in May of this year to replace the starter and further tweak the carburetor. This time their 40-year tenured mechanic Scott isolated the starter and various additional tweaks to the carb for another $475 ish ...
  
  In June I had yet another issue on a Saturday out in the back channels near Spring Park Bay. Dan coached me over the phone and helped me get it started and avert a tow (a mix of throttling and running the blower). Needless to say, we are huge fans of Dan. My wife has him on her speed dial and does not hesitate to call.
  
  Repeated 5-star service.
  
  The Good:
  
  * very senior mechanics on staff (Dan and Scott are the ones I am aware of). I have never doubted Dan’s knowledge or work product. I have heard many horror stories about boat mechanics. I have zero concerns here.
  * after all three major repairs, I experienced huge performance gains.
  * I have no reason to question the price
  * the personal touch, from having me come by to going over every repair in detail.
  * the free boat operation guidance from Dan
  * Bette the office manager is one of the nicest people I have ever met.
  * the upgraded office space and website
  * parts. They have more in back than what is on display, and they can order more. I assume without Bob around, Dan can help order the right parts. They also carry the superior Mercury brands oil and lubes.
  * someone always comes out to help disconnect the boat from your car.
  * they can handle the major repairs we need.
  
  Since they process a large inventory of boats for winter lay-ups and spring fit-outs, they are extremely busy.
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  Jason Walsh Added January 02, 2023

  ★ ★ ★ ★ ★
  The only service I have been able to use from them was indoor storage. Which work out for me.
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  Joshua Click Added December 24, 2022

  ★ ★ ★ ★ ★
  My boat broke down/overheated on a Wednesday. Had it towed to Bayside Marine on Thursday. I was back on the water in one week. Thanks for the quick turnaround.
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  William Darusmont Added December 23, 2022

  ★ ★ ★ ★ ★
  I have dealt with Bayside for two years. I agree they are the best on the lake - and more! They are honest, competent, friendly, and work hard and fast to finish the job. My thanks to Bob and Dan, and all the others there.
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  Audra Tschida Dietz Added December 13, 2022

  ★ ★ ★ ★ ★
  My brother has been docking his 35 foot Chaparral here for over 5 years now.
  They are a wonderful family owned Marina. Open regularly Monday through Friday staffed with helpful people. The shop includes a well stocked place for boaters who may need some essentials or replacement items for their boat.
  
  Included in one's Marina boat fee they have a good sized lounge with a large flat screen TV, a nice table with 6 chairs, a sink with a microwave on a long counter top with cabinets above and below and a fridge to keep items cold. It also has a freezer with free ice available - 2 bag limit.
  Customers also have access to some very clean men's & women's bathrooms as well as showers! Access for customers to these amenities is 24/7 using a key card, the perks of keeping your boat here.
  
  They have a great outdoor area too. Yes, you can grill out and yes, they do provide you with a grill! A couple of picnic tables located on the grass near their sandy beach overlooking the main Lake of Minnetonka. The view, panning left has you looking at downtown Excelsior. You can even see Maynard's Restaurant and docks where during the summer months the vintage Minnetonka Steam Boat rests waiting for it's daily boat tours.
  Bayside's beach is a great area for swimming. It's got a gradual slope that leads into clear shallows. Fishing off the docks is allowed if you or the kids want to stick a pole in, just be mindful of others and their boats.
  
  Their boat service is amazing. My brother is usually one of several first ones out last ones in...Which we all like since we love our fall season boating excursions! Their boat repairs are top notch too... Pretty quick, done right with competitive pricing.
  
  Thank you Bayside!

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